Once deposits have been paid, they are non refundable.
If you are more than 15 minutes late your appointment could be cancelled.
If you are going to be late please inform Matilda.
If you need to change your appointment please give us 48 hours notice. After the 48 hours you will not be able to change your appointment.
Lashes cannot be removed and put back on in the same day. A 24 hour gap is needed.
We do not infill any other technicians work.